Westchester Gentle Dentistry — Terms & Conditions

Effective date: 10/13/2026

Last updated: 10/13/2026

1. About these Terms

These Terms & Conditions ("Terms") apply to your use of the Westchester Gentle Dentistry, westchestergentledentistry.com, and to our text messaging programs. Please read them carefully. Our Privacy Policy explains how we handle your information.

2. Using our website

Information only — not dental or medical advice

The content on our website is for general information only. It is not dental or medical advice and does not replace an examination or consultation with a dentist. Using our website does not create a dentist–patient relationship. If you have a dental or medical emergency, call 911 or contact our office.

Appointment requests and patient forms

Submitting an appointment request through our website does not confirm an appointment; our team will contact you to confirm. Some patient forms are provided through third-party services linked from our For Patients page, and your use of those services may also be subject to their terms.

Accuracy, fees, and offers

We work to keep our website accurate and current, but information, fees, and offers may change without notice. Any offer is subject to the terms stated with it.

Reviews and testimonials

Reviews and testimonials on our website reflect the individual experiences of the patients who provided them. Individual results vary.

Links to other websites

Our website may link to websites we do not operate, such as Google and social media sites. We are not responsible for their content or privacy practices.

Our content

The text, images, logos, and other content on our website belong to WGD or its licensors and may not be copied or used for commercial purposes without our permission.

Website availability

Our website is provided on an "as is" and "as available" basis. To the extent permitted by law, WGD is not liable for damages arising from the use of, or inability to use, the website.

3. Text messaging terms (SMS Terms & Conditions)

Our text messaging programs

WGD may send text messages under the programs described below, each only with your consent.

Patient Care Messages: appointment reminders and scheduling, customer care, follow-up communications about your care, and billing notifications.
Promotional Messages: news, updates, and offers from our practice.
Patient Relationship Messages: occasional invitations to share an honest Google review of your experience with our practice, or to recommend our practice to friends and family. Each message is approved by our staff before it is sent and does not contain health information. These messages do not offer any reward, discount, or other incentive for a review or a referral.

How you enroll

Patient Care Messages: you may enroll when you give us your mobile number, for example on your patient forms or an appointment request, and agree to receive text messages from us.
Promotional Messages: you may enroll by giving your consent to receive promotional text messages, for example on a website form.
Patient Relationship Messages: these messages are sent only to adult patients who have signed our separate written consent form for this program at our office. This consent is separate from your consent to Patient Care Messages and to any other messages from us.

Your consent is voluntary

Consent to receive Promotional Messages or Patient Relationship Messages is not a condition of receiving dental care or of any purchase. Choosing not to receive these messages, or opting out later, does not affect your care.

Message frequency

Patient Care Messages: frequency varies with your appointments, care, and account.
Promotional Messages: frequency varies.
Patient Relationship Messages: when you enroll, you will receive one message confirming your enrollment. After that, you will receive no more than three (3) review or referral invitations per year.

Message and data rates

Message and data rates may apply to messages we send you and to messages you send us. Contact your wireless provider with questions about your text or data plan.

How to stop messages

Reply STOP to any message to stop receiving text messages from the number that sent it. You will receive one message confirming that you have been unsubscribed, and no further messages from that number unless you enroll again.

Our programs may use different phone numbers. To change which messages you receive, or to stop all text messages from us, you may also contact our office. We will also honor other reasonable requests to stop, such as a reply asking us to stop texting you.

Help

Reply HELP to any message for help, or contact us at (914) 415-6333 or info@westchestergentledentistry.com.

How to enroll again

If you opted out, you can reply START to the number you opted out from, or contact our office. To receive Patient Relationship Messages again, we may ask you to sign a new consent form.

Replies and two-way messages

You may reply to our messages. Our team reviews replies during office hours, and text messages are not monitored around the clock. Do not use text messages for emergencies, and please do not send sensitive health information by text message. For urgent matters, call our office or 911.

Languages

Messages are sent in English or Spanish, according to the language preference you give us.

Carriers

Carriers are not liable for any delayed or undelivered messages.

Your privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. For more information, see our Privacy Policy.

Other terms

Anyone with access to your mobile phone may be able to see the messages you receive. WGD is not responsible if this occurs.
By giving us your mobile number and consenting to a program, you agree that we may send you text messages for that program, which may be sent using automated technology.
You must be the subscriber or regular user of the mobile number you give us, and you agree to tell us if your number changes.

4. Changes to these Terms

We may update these Terms from time to time. We will post changes on this page and update the date above. Changes apply from the date they are posted.